Canada & Colombia*
The most Popular
50GB + 10€ calls International*
Unlimited local calls*
networks & chat
Unlimited calls to Spain
Unlimited local calls*
networks & chat
The best and cheapest
of Madrid airport
Any doubts? Send us a Whatsapp
Your Smartphone is locked and you can't use our sim cards?
We have the solution. With your pocket Wifi or mifi you can connect to the Internet from anywhere in Spain. You can also connect up to 10 devices at a time.
(certain conditions apply. You can find out more here )
You will have to tell us which dates you’ll be arriving and departing Madrid in ordet to collect and return the device deposit.
Pocket Wifi 10GB (1 to 7 days)
Pocket wifi 10GB (8 to 14 days)
Pocket wifi 20GB (15 to 21 days)
Pocket wifi 20GB (22 to 28 days)
Up to 60% Cheaper
than other sim cards at the airport
We are located in Airport’s Terminal 2 metro station. In front of metro turnstiles . If you order online, there is no need to go through the subway turnstile, but you do need to go down to where the store is located.
Access following the metro indications. From T1/T2/T3 (See how to get there) from T4 (See how to get there)
If you are in the USA and want to receive your Sim card before your trip, you can also do it***.
Subway Station, Terminal 2 Madrid Airport
(after the turnstiles)
|Monday to Saturday (8:30am to 7pm)|
Subway Station Nuevos Ministerios
(between line 8 and line 6)
Monday to Friday (7 am to 9pm)
Saturday (10am to 9pm)
** For orders of 6 sim cards or more
, we offer free delivery service at the Terminal Exit door of your flight arrival.
For orders less than 6 sim cards , we offer personalized delivery service at your arrival terminal with a surcharge of 20 euros (Please indicate in shopping cart), or can be picked up at any of our stores without any additional charge
Receive your order at your hotel or Airbnb in Madrid for 10 euros .
For order to USA:
*** Applies to trips whose first destination is Spain. The sim card is sent at least 72 hours in advance by priority mail. The sim card will be activated on the day
that the client indicates as arrival in Spain. It can only be used if its first use is made in Spain. (see conditions that apply)
Frequently asked questions
We can offer you different options:
1.For customers arriving in Spain
-Personalised delivery service at your arrival terminal: This is an exclusive service that we offer to our most demanding clients. One of our team members will wait for you at the terminal exit, holding a card with your name, in order to hand over your SIM card and connect it in 5 minutes. With this option you save yourself time and the worry of finding where you can get connection to be in communication with others.
-Delivery to your hotel/apartment or airbnb: we offer your the possibility of receiving your SIM card in your hotel or airbnb so that you can have immediate connection with friends and family.
Pick up at our stores: As we have 5 stores in the main subways of Madrid, we offer you the ease of simply picking up your SIM card in the store of your choice.
2.To customers who are in the USA and would like to receive their SIM card in the USA before travelling to Spain:
-Personalised delivery service at Miami Airport: This is an exclusive service for those customers who wish to receive their SIM card before travelling to Spain or Europe, in any of the airport terminals of Miami Airport, (as long as the sim card will be used for the first time in a Spanish city).
-Delivery by Certified mail to anywhere in the USA. We offer you delivery of the SIM card to anywhere in the USA. This service can only be provided with at least 72 hours in advance. (Labor days)
Yes, they are prepaid, totally rechargeable and perfect for short-term, longer term or if your stay is just for a couple of days.
Yes, your phone should be unlocked to use the Sim card.
Your SIM card is valid for 6 months from the moment you activate it or from the moment you recharge it. After 6 months without recharge, your card will be deactivated. To avoid the deactivation of your card, you must recharge it at least once during this timeframe
-Every time you recharge, the 6 months of usage begins all over again.
-Deactivation of your card means you will lose your telephone number.
Roaming service and international calls are activated by default with your mobile fee. Once you turn on the service in the country you are visiting, your phone will connect automatically to the network with the best coverage amongst the ones who have roaming agreements with Orange or Vodafone.
In any case, we advise you to check beforehand that you have activated international service , to be able to use your phone when you are abroad.
Remember: all Orange and Vodafone clients will be able to use the benefits of their rate in Spain as well as in countries of the European Union.
6. Which countries form part of the european union (common market) and are included in the international roaming plan?
Austria, Belgium, Bulgaria, Czech Republic ,Croatia, Denmark, Estonia, Finland (including Aland Islands) France, (including Martinique, Guadalupe, Saint Martin, French Guyana, Reunion and Mayotte) Germany, Greece, Hungary, Iceland, Ireland, Italy and Vatican City, Letonia, Lichtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal(including Madeira and the Azores),Rumania and Slovakia, Slovenia, Sweden.
Important: Andorra, Switzerland & United Kingdom (including Gibraltar) do not belong to the European Union so the roaming plan is different to Orange plans
Austria, Belgium, Bulgaria, Czech Republic ,Croatia, Denmark, Estonia, Finland (including Aland Islands) France, (including Martinique, Guadalupe, Saint Martin, French Guyana, Reunion and Mayotte) Germany, Greece, Hungary, Iceland, Ireland, Italy and Vatican City, Letonia, Lichtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal(including Madeira and the Azores),Rumania and Slovakia, Slovenia, Sweden, Switzerland, Turkey.
Important: Vodafone rates are the only ones that include roaming in SWITZERLAND and TURKEY
Yes, the SIM cards work in other wi-fi enabled devices such as tablets or other portable mobile devices. You can have your device connectivity checked in any of your stores , just to make sure.
Yes, you can use your data rate for sharing, but we recommend you ask about our different GB plans with more GB.
9. On returning home do i need to configure my phone differently? will this affect my telephone bill in my own country?
On returning to your own country, all you need to do is replace the Sim card with your old Sim card.
We can offer you different options:
•Personalised delivery service at your arrival terminal: This is an exclusive service that we offer to our most demanding clients. One of our team members will wait for you at the terminal exit, holding a card with your name, in order to hand over your pocket wifi and connect it in 5 minutes. With this option you save yourself time and the worry of finding where you can get connection to be in communication with others.
•Delivery to your hotel/apartment or airbnb: we offer your the possibility of receiving your pocket wifi in your hotel or airbnb so that you can have immediate connection with friends and family.
•Pick up at our stores: As we have 5 stores in the main subways of Madrid, we offer you the ease of simply picking up your device in the store of your choice.
We offer several different return options
•If you chose to have your device handed over to you personally at your arrival terminal, do not worry, as we can work out the easiest way for you to return the wifi, best suited to your schedule.
•If you chose hotel or airbnb delivery, you can leave it in the hotel or airbnb and we will pick it up from there.
•If you have leased it at one of our stores, you will have to return it to the store on the agreed date.
Please contact the following email: firstname.lastname@example.org as soon as possible so we can solve the problem. If we are unable to solve the problem, your money will be reimbursed.
We work with Premium mobile phone providers who offer 4G in the majority of Spanish regions.
Pocket Wifi batteries last depending on their usage and file download. With moderate use, it can last up to 8 hours, but when fully using data download, multi device connection at the same time or in low coverage areas, it can last up to 4 hours.
Contact us any time!
Just email us if you need more information and we will reply to all your questions.